
Privacy Policy
Privacy Policy - the basics
Effective Date: December 2025
At Prerna Tours, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services—online or offline.
Information We Collect
We may collect various types of information, including:
-
Personal Information: Name, contact details (email, phone number), address, date of birth, travel preferences, passport or ID numbers, and payment information.
-
Technical Information: IP address, browser type, device information, and browsing behavior via cookies or analytics tools.
-
Booking Details: Information related to your travel plans, accommodations, special requests, and emergency contacts.
How We Collect Information
We collect information through:
-
Booking forms on our website or mobile apps
-
Customer support interactions
-
Newsletter or promotional sign-ups
-
Cookies and similar tracking technologies
-
Third-party partners such as airlines, hotels, or tour operators
Why We Collect Your Information
We collect your information to:
-
Process and manage your travel bookings
-
Communicate confirmations, changes, and support
-
Personalize your travel experiences and recommendations
-
Improve our services and website functionality
-
Comply with legal obligations and protect our operations
Sharing Your Information
We may share your information with:
-
Travel service providers such as airlines, hotels, and tour companies to fulfill your travel arrangements
-
Third-party service providers for payment processing, marketing, and analytics
-
Regulatory or government authorities, as required by law or for security purposes
-
We do not sell your personal information to third parties.
Data Security
We implement security measures to protect your personal information from unauthorized access, loss, or misuse. While we do our best, no data transmission over the Internet or method of storage is 100% secure.
Cookies and Tracking Technologies
We use cookies to enhance your user experience, analyze website traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. Your continued use of our services signifies your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
​
Prerna Tours LLP
Baner, Pune
Email: prernatourss@gmail.com
Phone: +91 - 87998 05599